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Notifications are not coming through my Versa 4

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‎02-24-2024 08:26 - last edited on ‎02-24-2024 09:19 by Fitbit Moderator

‎02-24-2024 08:26 - last edited on ‎02-24-2024 09:19 by Fitbit Moderator

I recently upgraded my phone to the s24 ultra and now I do not receive any notifications on my versa 4.   I have done everything that the on-line help and guides have done with no luck.   Reinstalled the device and again no luck.    Device is linked with my Google account now and half the guides are not up to date with the setup.   Any ideas on how to get notifications on the versa 4?

Moderator Edit: Clarified subject

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‎02-24-2024 09:21

‎02-24-2024 09:21

Hi there, @Farvaray. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that you're still not receiving notifications on your Versa 4. We're here to help! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Maria | Community Moderator, Fitbit


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