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Notifications are not coming through my Versa 4

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‎04-01-2024 04:56 - last edited on ‎04-01-2024 09:49 by Fitbit Moderator

‎04-01-2024 04:56 - last edited on ‎04-01-2024 09:49 by Fitbit Moderator

Hi, I’m trying to connect my Fitbit so I get my calls and texts shown on my watch as I’m not allowed my phone out at work. It says disabled, I click it to enable it and it doesn’t do it. What am I doing wrong? Never had a smart watch so it’s all very new to me. All I’m doing is counting my steps right now

Moderator Edit: Clarified subject

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‎04-01-2024 09:53

‎04-01-2024 09:53

Hi there, @EmmaJ910. Welcome to the Fitbit Communtiy Forums. I'm sorry to hear that your Versa 4 is not receiving notifications. I will do my best to help you with this. 

If you haven't done so yet, I'd recommend checking these help articles How do I get notifications from my phone on my Fitbit device? and How do I take on-wrist phone calls with my Fitbit smartwatch?

Maria | Community Moderator, Fitbit


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