04-07-2024
16:15
- last edited on
04-08-2024
03:21
by
MarreFitbit
04-07-2024
16:15
- last edited on
04-08-2024
03:21
by
MarreFitbit
I do not get notifications when I have a text message or phone call
Moderator Edit: Clarified subject
04-07-2024 20:52 - edited 04-07-2024 20:52
04-07-2024 20:52 - edited 04-07-2024 20:52
Hi @Fr67-15al - if you used to get notifications try a pull down on the watch face to get to Quick Settings and turn off all the icons.
The phone needs to be nearby and syncing which sometimes it may not be. In which case try restarting the watch and if necessary the phone and sync.
Author | ch, passion for improvement.
04-08-2024 03:23
04-08-2024 03:23
Hi there, @Fr67-15al. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 is not receiving notifications. We're here to help you!
As @Guy_ has suggested, please check whether your Versa 4 is in sleep mode. When sleep mode is on:
If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone.
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