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Notifications are not coming through my Versa 4

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I do not get notifications when I have a text message or phone call 

Moderator Edit: Clarified subject

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Hi @Fr67-15al - if you used to get notifications try a pull down on the watch face to get to Quick Settings and turn off all the icons.

The phone needs to be nearby and syncing which sometimes it may not be. In which case try restarting the watch and if necessary the phone and sync.

Author | ch, passion for improvement.

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Hi there, @Fr67-15al. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 is not receiving notifications. We're here to help you! 

As @Guy_ has suggested, please check whether your Versa 4 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


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