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Notifications are not coming through my Versa 4

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I'm not able to get my text messages on my fit bit anymore.

I have looked through settings and I can't figure out what changed.

Thanks

Moderator Edit: Clarified subject

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Hi @Dwinder44 - just in case did you pull down on the watch face and turn off all the icons?

Also look here How do I get notifications from my phone on my Fitbit device?

Bear in mind you will need to be close to the phone and it be syncing properly, versions of the V4 Fitbit App can lose connection, in which case notifications can't reach your watch.

Author | ch, passion for improvement.

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Hi there, @Dwinder44. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 is no longer receiving notifications. I understand your concern, we're here to help!

As a first approach, I'd recommend checking whether your Versa 4 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, as @Guy_ has suggested, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


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