Notifications are not coming through my Versa 4

[DragosP]

I have an iphone 11 with ios 17.6.1. While I am get call notifications and notifications from other apps, the notifications for messages, whatsapp or telegram are not coming through to my versa 4, although they appear on my phone. I have enabled the notification toggle for messages, whatsapp and telegram from inside the fitbit app, but aside from that, what else can I do?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @DragosP. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not receiving notifications. I understand your concern, I will do my best to help you with this!

To better assist you, may I know if your Versa 4 is new? Are you setting up notifications for the first time? If you're, please note that since you're setting up WhatsApp notification, you'll need to receive a message from the app desired in order for your app to show it as an option in your Fitbit notification's section. For example, tell someone to send you a WhatsApp, then check your Fitbit app and you'll see that WhatsApp is already an option to be selected.

For more information, see How do I get notifications from my phone on my Fitbit device?

[DragosP]

My versa 4 is new, and I already received messages from whatsapp or telegram or sms, and thus I enabled the notification toggles for sms, whatsapp and telegram from inside the fitbit app.

As a last resort I tried removing the versa 4 from my iphone, and then adding it back again, and now it seems to be working properly, notifications and all.

Thank you for your help

[MarreFitbit]

@DragosP Awesome! I'm glad to hear that you managed to solve the issue with your Versa 4. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!