On-Wrist Calls

[Jimcmh]

Versa 4 will not sync On-Wrist Calls. When I  delete “Forget this device” and start the process again, it will connect but after a few minutes it shows “Not Connected” and when I try to reconnect it comes up with message that says “Pairing Unsuccessful”. When I called the customer support number they just ran me around things I had already tried. 

Any help would be appreciated.

[Mholb]

I am having the same issue and have done all the recommendations as well and it still isn’t working.  Very frustrating. 

[HMCe7]

same issue

[Jimcmh]

I have called Customer Support 6 times (in Guatemala). It’s frustrating.
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