Problem in the clock settings

[Edris]

We encountered this problem, the time of Iran is not the same as the time of the Fitbit program and is different

The current time is Iran (GMT+3:30 Tehran)

But unfortunately it is in the Fitbit program

(GMT+4:30 Tehran)

Is it possible to update the program to fix this problem?

 

[Guy_]

Hi @Edris - thanks for reporting this, you can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. They may be able to raise the issue.

[Edris]

Unfortunately, the possibilities of talking to the company are limited for us, but unfortunately, fitbit company does not have an email to solve this problem.

[Edris]

We will be happy if you leave this problem to the company.

[Guy_]

@Edris- as mentioned in your other post the issue has apparently been made known, it affects Mexico also so just wait to see if Fitbit will offer a fix. Unfortunately it doesn't help in the meantime.