Relax app is not working on my Versa 4

[Sophie2002]

I can’t add the relax app to my Versa 4, the app is installed but it still won’t work.. does anyone know how to fix this?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Sophie2002. Welcome to the Community Forums. 

If the Relax app is installed, please try the following steps to use it properly: 

1. On your device, tap the Relax app.
2. The 2-minute session is the first option. To choose the longer session:
   • Tap the time, then swipe to set the duration. Tap the duration to start the session.
3. Remain still and breathe deeply during the calibration period. The phrase “sensing your breathing” appears on your screen.
4. When prompted, follow the on-screen guide (the circle on your screen) and breathe deeply. Your device vibrates when it's time to inhale and exhale.
5. Choose to log your reflection after the session, or tap Skip.
6. See a summary of your session and how many days of mindfulness you completed this week.
7. Open the Fitbit app and tap the Mindfulness tile to see more details about the session and your mindfulness practice history.

Note: You can’t pause the session, but you can quit at any time by pressing the button.

[Sophie2002]

Thank you!

[kar123]

Relax app doesn't show on actual watch face anywhere , shows installed on mobile app ,where is it ?? 

[Talahthas]

@kar123 Welcome back t the Fitbit community!

I'd suggest re-installing the Relax app on your device. To do so, tap on your profile picture in the upper left corner of the Fitbit app followed by tapping on the Versa 4 tile. Now tap on Gallery and then on Apps. Then locate the Relax app and tap on Uninstall. Next, sync your Versa 4 with the Fitbit app on your phone.

Finally repeat those steps to install the Relax app again.