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Rounded to the minute workout stats

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Fitbit  4 customers want a watch that will give them information related to their health including workouts. Rounding their workout time data to the minute with no seconds is a travesty. Fitbit needs to do an update that shows our detailed workout stats in a workout summary that includes the workout duration in minutes and SECONDS, like what was available in previous Fitbit watch versions. I would never have purchased this watch had I known this is what I would get. PLEASE DO AN UPDATE! 

 

 

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6 REPLIES 6

Yup! And the worse part, it ONLY ROUNDS DOWN! 39:01 is 39 minutes. But 39:59 is also 39 minutes. This is a terrible "new feature." 

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No seconds on exercise reports followed an update about 8 months ago. I counted and found that I've had 26 (auto) updates to the Fitbit App in the last 10 months. Initially I had waited for an update to fix the no seconds issue. I also found that it rounds down. Imagine if you're training for the 400 metre run and broke the one minute mark (WR 43.03). Your time would be reported as 0 because the app rounds down. Not very useful. One post has Fitbit/Google saying that dropping the seconds was to make it simpler. Apparently no seconds is only an issue for iOS users. It's been corrected for Android. The change (update) of the app also affects all of my historic data. Look back and see that every exercise you've recorded is now just reported as minutes. Come on Google/Fitbit get on with the update that corrects this product flaw. You're creating a lot of bad feelings amongst your customers and haven't responded even with a policy statement about this issue.

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I agree.   Add the seconds back to the app.   For a tracker like this it is a travesty not to have that detail!

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There is another thread in the community saying the same thing. It makes you wonder whether anyone in Fitbit or Google actually exercises while wearing their own product. It’s not fit for purpose as a product that supports exercise. 
Actually in the UK it’s not legal to sell something that isn’t fit for purpose… there’s a thought. 

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this is such a triviality, isnt it? such an esy thing to fix should not be touched. definitely signs of google promoting pixel watches rather than fitbits.

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But the Google watches use the same Dashboard apps, and no website dashboard. So, why would we switch? 

 

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