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Text notifications are not coming through my Versa 4

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‎05-08-2024 05:59 - last edited on ‎05-08-2024 06:58 by Fitbit Moderator

‎05-08-2024 05:59 - last edited on ‎05-08-2024 06:58 by Fitbit Moderator

My text notifications have not worked since getting the Versa 4 I have it a little less than a month. All other notifications work. Anyone know how to fix this? 

Moderator Edit: Clarified subject

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‎05-08-2024 07:01 - edited ‎05-08-2024 07:01

‎05-08-2024 07:01 - edited ‎05-08-2024 07:01

Hi there, @jaaz369. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. I'm sorry to hear that your Versa 4 is not receiving text notifications. 

To better assist you, may I know if you're using an iOS or Android device? If you're using iOS, I was wondering if the text messages that your Versa 4 is not receiving are iMessages? I also have an iPhone and had a similar trouble with those messages, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

Maria | Community Moderator, Fitbit


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