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Unable to reset password

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‎08-18-2023 18:51

‎08-18-2023 18:51

I have tried to reset my password for the last few months but did not receive any email for password reset. 

The last time I was able to reset my password was on June/July. I am unable to contact support with that account as I am unable to login as well.

I have checked my spam/junk folder and the reset email isnt there as well

 

 

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‎08-21-2023 15:31

‎08-21-2023 15:31

@aws03 , A warm welcome to the Community! Thank you for your message. 

You can always contact Support. The important thing is to have access to the email address that is paired to your Fitbit account. 

As some personal information needs to be confirmed, please give our team a call or chat with them . 

They can verify what they can do for you.  You'll find our contact info here.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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