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Unable to use 3rd party apps on Versa 4

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‎01-28-2024 13:16 - last edited on ‎01-29-2024 04:50 by Fitbit Moderator

‎01-28-2024 13:16 - last edited on ‎01-29-2024 04:50 by Fitbit Moderator

So disappointed!!  When the seal on my Versa 2 failed, I ASSUMED that I’d be getting more functionality by spending $200 on an upgrade to Versa 4.  I regularly used the metronome app when performing music and I’m not ALLOWED to add it to Versa 4.  I returned V4 and found a refurbished Versa 2 for now.  
Please rethink this decision!

 

Moderator edit: edited title to clarity.

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‎01-29-2024 04:52

‎01-29-2024 04:52

Hi and welcome to the community, @karendl.

Thank you for letting me know about this situation with the 3rd party apps when using your Versa 4.

At this time, some applications are unable to connect to Fitbit, my best recommendation would be posting this idea in the Product Feedback board in the community, since this section is regularly monitored by the team of developers. Make sure to post your idea including as many details as possible.

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