Same with mine ! It has been a few weeks. For example I have been home in my appartement (no stairs) since this morning (it's 4PM) and my stair count is 25. I reset the versa several times but it didn't change anything. The Versa 4 is a joke
Best AnswerI've done 2 floors this morning and my Fitbit is reading 17!!! I called the helpline only to receive a call then then just said 'thank you for your call please give us feedback on our support!!!! ' Absolute joke! Mine is under a year old. May just return it at this point and go elsewhere
Best AnswerGoing around in circles with the 'help' keep being told to restart etc. THIS DIDN'T WORK THE FIRST TIME!!
Best AnswerI have noticed this as well. My guess is that it is now somehow computing "every time you stand up" as climbing a floor. My Versa 4 is showing me at 89 flights of stairs! While I do live on the second floor and therefore have to climb stairs multiple times a day, I probably haven't climbed 30 all day!
Best AnswerI am having the same issue. Got skyscraper badges and rollercoaster badges yesterday as apparently I climbed over 250 floors. Had climbed 4 floors this morning apparently before I had even gotten out of bed. Very frustrating!
Best AnswerThe same thing happened with my Versa 4 earlier this year. Fortunately, it was under warranty and I received a replacement. But, now the replacement is doing the same thing! I've really had it with Fitbit - it adds features that I don't care about, such as readiness score (whatever that is) but basic features that I do use don't work.
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