help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 AZM don't appear in app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-18-2025 09:20 - last edited on ‎03-12-2025 14:23 by Fitbit Moderator

‎01-18-2025 09:20 - last edited on ‎03-12-2025 14:23 by Fitbit Moderator

Yesterday, my watch counted my zone minutes (I was around 45 when I finished my workout in the morning), but when I go to the app it says zero.  I refreshed, other data seems up to date. If you look at my heart rate, you can see it reached high enough for zone minutes (moderate and vigorous). I looked back, it's been doing this the last 3 days now. Taking my zone minutes is quite important to me. 

1000005798.jpg

 

Moderator Edit: Clarified subject

 

Best Answer
0 Votes
0 REPLIES 0