Versa 4 - Cardio Load not registering for workouts.

[Yarga]

As of yesterday, when I exercise it's no longer registering my cardio load as a workout, it tracks it but only as general activity. This only started yesterday 14th Jan 2026. Please help.

Moderator edit: subject for clarity

[Yarga]

 

 take a look, that may explain it better... 

[dd1274]

That is happing to me as well.  I restated the Fitbit and my phone, but it continues too not record in the cardio load but in the general.   I also checked to make sure there was no update to be downloaded.  Anyone have a solution to this issue?

[Yarga]

At least I know now that's it's a software issue and not the device itself. I'm not sure how this works... Does 'fitbit' pick it up a resolve it? Mine still doing it! I mean it's not a massive issue.... As the activity is registering and the workouts are... It's just a niggle! 

[Yarga]

It's now working again! 😁

[HorareyFitbit]

Hi @Yarga, welcome to the Community!

I´m happy that your sitaution got improved and thanksfor sharing your experience with the Community, now let me invite you to visit our Health & Wellness board where you can make new friends, create topics and share your experience while reaching your goals.