Versa 4 Cardio Score data is gone

[Sarahpandatron]

With the latest Fitbit app update (and the new heart rate data page design), all of my historical cardio fitness data are gone? I can see resting heart rate data all the way back to when I purchased my Fitbit in Sep 2022, but there is only cardio fitness data from this Sep (2024). 

I'm really frustrated with the constant "improvements" Fitbit is making to the app. None are actually better!


Moderator Edit: Clarified subject

[SueRob008]

Same on charge 5. Very frustrating!

[MarreFitbit]

Hi there, @Sarahpandatron @SueRob008. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I understand how frustrating this can be.

I wanted to let you know that our team is aware of this situation and they're currently working on a fix for this issue. 

In the meantime, I would like to share with you that many users have confirmed that changing the language to a different one that your native language seems to solve the issue. Please try switching the language by following these steps How do I change my language on Fitbit?. If this fixes the issue, you can change your language back to your native one. 

We appreciate your patience while there is an official fix. 

[Anita_V]

Hi I've just noticed this to on my inspire and the interface isn't as good either. 

The location change didnt prompt a language change for me.