Versa 4 Cardio Score is no longer updating

[SineadK35]

My cardio score is no longer updating? Any ideas? Thanks 

Moderator Edit: Clarified subject

[LZeeW]

Hello @SineadK35 and welcome to the Community.  Can you please share more details about your issue?  Are referring to you cardio fitness score?

[SineadK35]

Yes. That's is it. Thanks Sinéad 

[DavidFitbit]

Hi @SineadK35. welcome to the Fitbit Community! It's great to have you here! Let me help you with your Cardio Fitness Score.

Hi@LZeeW and thank you for your help.

We reported a similar issue with previous versions of the Fitbit app. So, ensure your app is up to date. You can find instructions to do it with our help article How do I use the Fitbit app? below the section "How do I update the Fitbit app?"

In addition, a workaround what posted in this thread that consists in changing the language of your mobile to English ( US) and then set it back to your current language in the case you are in other country. You can find additional info about it in our help article How do I change my language on Fitbit?

I hope this informations will be helpful. Have a great weekend!

[SineadK35]

Ok. Just tried that and will see how if it updates tomorrow.  Thanks Sinead