03-12-2023
13:54
- last edited on
03-12-2023
16:31
by
JuanFitbit
03-12-2023
13:54
- last edited on
03-12-2023
16:31
by
JuanFitbit
The timeframe for my ‘Steps per Hour’ has always been 9:00am - 6:00pm. However, after we switched to Daylight Savings Time this morning, it now shows 10:00am - 7;00pm. I tried to manually change it, but the change wouldn’t keep. I tried reapplying the time zone, I’ve resynched my Fitbit, rebooted my iPhone, nothing works.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
03-12-2023 16:42
03-12-2023 16:42
@NCPapa This happens all the time with a time change. It should be normal tomorrow.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-12-2023
16:31
- last edited on
01-03-2024
09:58
by
MarreFitbit
03-12-2023
16:31
- last edited on
01-03-2024
09:58
by
MarreFitbit
@NCPapa , A warm welcome to the Community ! thank you for your efforts and your information.
Just to confirm, you tried going to the Fitbit App>profile picture >App settings>Time zone and turned the "Set automatically off", and chose your time zone, right?
Did you sync the Versa 4 after the changes?
Do you have on your time and time zone settings of your iphone also in automatic? If so try putting it on manual and change the time there, so that both on the Fitbit app and you phone's setting the time zone and time should be added manually.
Don't forget to sync your Versa 4 after every change.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
03-12-2023 16:42
03-12-2023 16:42
@NCPapa This happens all the time with a time change. It should be normal tomorrow.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-12-2023 17:54
03-12-2023 17:54
Than you Juan. I tried all of that and unfortunately no success. I’ve tried the time zone approach on both the Fitbit and the iPhone and continuously sync. The time shows accurate on everything; it’s only the timeframe on ‘steps per hour’ that’s off. It changed from 9 - 6 to 10 - 7 overnight and nothing I try will change it back. Hoping it will somehow miraculously reset itself back to what it was.
03-12-2023 17:55
03-12-2023 17:55
Thank you for your reply; hoping for the best and will let you know.
03-13-2023 07:40
03-13-2023 07:40
You were right; thanks! It reset itself overnight!
03-13-2023 07:41
03-13-2023 07:41
All is well! It ‘magically’ reset itself to the correct hours overnight.