Why is the Versa 4 allowed to stay on the market with so many bad experiences with the hardware? I have had the worst experience with Versa 4, even worse than the ol' cheap $99 band i had before. No matter what i did (opened support cases, researched posts & articles, and watched many youtubes to try to fix the issues) several BASIC things just did not work on the Versa 4. Has anyone had similar experiences?
List of issues:
1) the DISTANCE was always 40% to 60% over the actual distance - both miles and steps. So it consistently (and I mean every time) measured way over what i had walked/run.
2) Second issue was heart beat errors: Versa 4 seemed to always undermeasure my heartbeat, no matter how tight I put it on my wrist.
3) Third issue was battery life: a month after I got it, the battery started to quit FAST. One day it had 80% battery, next day TOTALLY DEAD. This happened to me about 3 times, mostly in the last two weeks, which was the final straw - I sent it back for a refund.
Bottom line: STAY AWAY from the Versa 4, it is a defective product out of the gate. I cannot believe Google/Fitbit management let this faulty product out into the market because they've lost me and my family as customers FOR YEARS. Would like to hear others' experience if possible, thanks.
Moderator edit: updated subject for clarity
