Versa 4 Spectrum clockface is missing

[8YL57P]

My Versa4 Spectrum Clockface has been lost for several days. I have a paid premium subscription. My syncing mobile phone is Samsung A546E OS14. It has worked perfectly until recently. Any suggestions will be helpful.

8YL57P

Moderator Edit: Clarified subject

[LZeeW]

@8YL57P   I'm not sure why your clock face disappeared.  Spectrum is the default clock face on the Sense, is in the Gallery, and doesn't require Premium.  I just added it to my Sense 2.  Please search the Gallery and add it back.

The Versa 4/Sense 2 can store up to five clock faces.  Do you have other clock faces?  Did you add one recently?  I'm not positive about this, but if you have five clock faces and add a new one, a stored one gets removed.  I remember reading that a user lost a clock face this way.  They couldn't get it back, it was removed from the Gallery.  It should not be a problem with Spectrum.

[8YL57P · Accepted solution]

Thank you for your reply. I had already solved the disappearing Spectrum Clockface. I uninstalled the Spectrum on my mobile phone and reinstalled it again. All good again. I solved this before reading your reply.  I appreciate  your feedback.

8YL57P