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Versa 4 - Stopped Charging

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‎03-01-2026 08:24 - last edited on ‎03-01-2026 08:34 by Fitbit Moderator

‎03-01-2026 08:24 - last edited on ‎03-01-2026 08:34 by Fitbit Moderator

  1. My. Versa 4 has suddenly stopped charging, any ideas 

 

Moderator edit - updated subject for clarity

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‎03-01-2026 08:42

‎03-01-2026 08:42

Hi @Marysthegirl and welcome to the Fitbit Community! 

Thank you for your message. I'm sorry to hear you are experiencing charging issues with your Versa 4. 

Could you please confirm if you already tried to restart you device? How do I restart my Fitbit device?

Please take a look into the following help article:  Why isn't my Fitbit device's battery charging? 

Finally, as a best practice, please confirm if you are running the latest updates for both the Fitbit app and your Versa 4:

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