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Versa 4 Upgrade Issue

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‎09-07-2023 13:26

‎09-07-2023 13:26

Ever since I updated my Versa 4 (Maybe it was a month ago when I was prompted to do so, maybe a little longer) it does not want to sync with the app. I have to restart the Versa 4 EVERY time I want to sync it, which is eating the battery and profoundly annoying. What can I do to fix it? I have reinstalled it to my app multiple times, and I have removed the app and reinstalled it too. Still nothing. Please Help. 

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‎09-08-2023 00:48

‎09-08-2023 00:48

HI @Dmoe198 - this can be an issue with the firmware update - see Versa 4 Firmware Update 194.61 - a possible solution is to factory reset your watch back to the older version if you can.

Author | ch, passion for improvement.

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