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Versa 4 band holders opens causes lost Versas

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2 versa watches fell off when band clips opens. I've had fitbits since 2014 want replacements.  Latest Versa 4 purchased, Nov 14, 2024.

Pink Sand / Copper Rose

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Just to verify, were the bands purchased from Fitbit or through a third party?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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Hi @MSSMD   Please contact Support for any issues that might involve a warranty claim.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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