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Versa 4 bands not staying attached

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‎12-10-2024 15:11

‎12-10-2024 15:11

I have had my Versa 4 a while now but recently one side of the band keeps coming loose, i have tried several different straps but nothing seems to work. Is this because its old? As the watch itself still works fine. Any help would be greatly appreciated.

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1 REPLY 1

‎12-11-2024 06:52

‎12-11-2024 06:52

Hi there @SunsetRunner!

A warm welcome to the Fitbit Community!

Thank you so much for informing us about this situation.

Since this is physical damage, please contact support.

I suggest you read this help article too: How do I wear my Fitbit device? 

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