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Versa 4 battery draining quickly

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‎02-18-2025 23:57 - last edited on ‎02-19-2025 07:03 by Fitbit Moderator

‎02-18-2025 23:57 - last edited on ‎02-19-2025 07:03 by Fitbit Moderator

the problem: my versa 4 after only 1 year works for an hour with 100 charge- and then is dead again. it works only in charge! pushing bottom and get a neverending loop of green logo and then a red X.  I tried ALL things recommended several times but nothing! note that I don't use notifications, always on display ecc...

it's a real SHAME from fitbit that nobody face the problem and they just don't care about us. older products didn't have such problems! 

We all- 5 people with the same problem after 7 years of Fitbit- will definitely pass to Apple watch.

Congratulations Fitbit!

Moderator Edit: Clarified subject

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1 REPLY 1

‎02-19-2025 07:04

‎02-19-2025 07:04

Hi there, @Annina79. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 4 keeps draining. I understand your concern, I will do my best to help you with this!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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