Versa 4 battery draining quickly

[Ramyarun31]

Dear Fitbit Support Team,

I am writing to report an issue with my Fitbit Charge. The battery is getting drained very quickly, even with minimal usage. I need to charge it much more frequently than before.

I have tried restarting the device and checking the settings, but the problem still continues. Kindly let me know what steps I can take to resolve this issue or if the device needs servicing or replacement.

Please guide me on the next steps.

Thank you for your support.

Regards,

Ramya 

[MarreFitbit]

Hi there, @Ramyarun31. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 4 is still draining. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

Additionally, I'd suggest following the tips and recommendations provided here Extend your Fitbit device's battery life.

On a side note, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).