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Versa 4 battery draining too fast

‎11-06-2025 16:18 - last edited on ‎11-06-2025 17:27 by Fitbit Moderator

‎11-06-2025 16:18 - last edited on ‎11-06-2025 17:27 by Fitbit Moderator

I'm having the exact same issue as other fitbit users for the last week or so. I charge it in the morning and by 6pm, it's dead or almost dead. I've followed the recommendations given by the Fitbit moderators but this didnt help.  Ever since moving my account to Google, my Versa 4 is letting me down. It's pointless even putting it on my wrist at this stage. The moderators are giving scripted replies and nobody is addressing the root cause.

HELP PLEASE  

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1 REPLY 1

‎11-06-2025 17:26

‎11-06-2025 17:26

Hello @Barbarao46, welcome to the Fitbit Community! 

I apologize for the inconvenience you've been facing with your Fitbit Versa 4 recently, please let me help you.

I've seen on your other post that you were already recommended to follow the basic steps to troubleshoot a device that isn't properly charging. Given that these steps weren't truly helpful for you, I'd like to move forward. To do so, I suggest you get in touch with our technical support team.

You'll need to fill out this form with all the information requested, and one of my colleagues will contact you as soon as possible.

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