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Versa 4 battery is draining overnight

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‎10-15-2022 02:05 - last edited on ‎10-15-2022 05:47 by Fitbit Moderator

‎10-15-2022 02:05 - last edited on ‎10-15-2022 05:47 by Fitbit Moderator

Hey Folks...

Just received a replacement fitbit from charge 4 to versa 4 and find that the battery power is not good. Woke up this morning and its sitting at 35%, when being charged every other day. 

Suggestions welcome...p.s I'm not running throught the night 🙄

 

 

Moderator Edit: Clarified subject

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‎10-15-2022 05:49

‎10-15-2022 05:49

Hello there, @Dunfy. Welcome to the Community Forums. Thanks for sharing the details about the issue inconvenience with your Versa 4. I understand where your concern is coming from. 

 

Please note, as with other electronic devices, the battery will depend on the features and how often they're used. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

 

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎10-15-2022 06:26

‎10-15-2022 06:26

You sure you are not sleep running? A common malady for the overly obsessive exercise folks. Not really, but it would be amusing.

 

Do you keep your phone nearby? If so check it to see if the Fitbit app had excessive run time or battery drain on the phone as well. Wondering if there is a runaway Fitbit app on the phone that could be helping drain it. Definitely a bit of a poser.

 

You obviously keep it topped up, so not a charging issue. Consider letting the watch drain to 0% then charge it to 100% to see if the internal battery counters get reset. And of course the usual reboot watch and phone are worthwhile as well.

 

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