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Versa 4 battery is draining overnight

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‎10-25-2022 23:25 - last edited on ‎10-27-2022 12:49 by Fitbit Moderator

‎10-25-2022 23:25 - last edited on ‎10-27-2022 12:49 by Fitbit Moderator

I have a brand new Fitbit Versa 4 and the battery drains overnight. For example if it’s 80% when I go to sleep it will only be 40% by the morning. My husband has the exact same one, bought at the exact same time and his loses 4% overnight. 

The only difference is that I have a daily alarm set. 

I had the old Versa for years and loved it but recently decided to upgrade. 

 

 

Moderator Edit: Clarified subject

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‎10-27-2022 12:50 - edited ‎06-17-2023 04:42

‎10-27-2022 12:50 - edited ‎06-17-2023 04:42

Hi there, @Juliemross. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 4. I understand where your concern is coming from and how you must be feeling. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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