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Versa 4 battery is draining quickly

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‎04-08-2023 14:36 - last edited on ‎04-10-2023 07:25 by Fitbit Moderator

‎04-08-2023 14:36 - last edited on ‎04-10-2023 07:25 by Fitbit Moderator

I've attempted to chat with CS. That was a joke. I've turned everything off. Tried the restart, remove Bluetooth etc..

 

The battery life is bad.

Upon checking here, I found out that your Fitbit synced 10 minutes ago with the battery charged to 100% on 7th of april at 02:00 and depleted to 49% on today 8th of april at 21:00.

 

I'm hoping amazon is more helpful

 

Moderator Edit: Clarified subject

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‎04-09-2023 04:11 - edited ‎04-09-2023 04:12

‎04-09-2023 04:11 - edited ‎04-09-2023 04:12

My unit gets at a minimum 5/days so I would say that there is definitely something wrong with your unit. I am not support, only and end user so I'd just get a refund from Amazon. I purchased a used ( Apple Gen 3 ) watch on ebay that is better at everything but battery life.

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‎04-09-2023 20:37

‎04-09-2023 20:37

Hi @jennsmith47  - if you are exercising with it for runs it maybe using the GPS which is quoted as 5 hours before complete depletion.

 

If that is not the case it could be faulty and need replacing under warranty.

Author | ch, passion for improvement.

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