09-06-2023
12:29
- last edited on
09-07-2023
04:46
by
MarreFitbit
09-06-2023
12:29
- last edited on
09-07-2023
04:46
by
MarreFitbit
My Versa 4 isn't even a year old. I need to charge it every other day. My steps avg. about 22000 per day. What is going on with my Versa.
Moderator Edit: Clarified subject
09-07-2023 02:49
09-07-2023 02:49
Welcome to the Fitbit community, @dmdduffy!
Sad to hear that you're having an issue with your Versa 4.
If you haven't done already, I'd suggest shutting it off to make sure not having any tasks running in the background consuming energy. To do so, please swipe down from the clock face, then tap the gear icon in the upper right corner. Next swipe up to find Shut Down. Tap that and confirm. Then give your Versa 4 a full charge and check if check if battery run time has improved.
I'll keep my fingers crossed.
09-07-2023 04:51
09-07-2023 04:51
Hi there, @dmdduffy. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issues with your Versa 4.
If you haven't done so yet, please follow @Talahthas' tips and recommendations.
Nevertheless, please note the battery will depend on the features and how often they're used. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.
That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.
As for the step accuracy, please confirm the following are correct in the Fitbit app:
Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, see How does my Fitbit device calculate my daily activity?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-10-2023 12:15
09-10-2023 12:15
This did not help but I did turn off my clock face. It only shows when I push the button. This seems to help.