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Versa 4 battery issues

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I have had my fitbit versa 4 for about 2 weeks now and in the last 2 days has started randomly turning off it is getting beyond frustrating it does not stay on that long and is 94% charged 

 

 

Moderator Edit: Clarified subject

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Hello there, @Z33ZY. Welcome to the Community Forums. Thanks for the details provided in your post about the issues with your Versa 4. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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