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Versa 4 battery issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2024 10:33 - last edited on ‎07-03-2024 14:24 by Fitbit Moderator

‎07-03-2024 10:33 - last edited on ‎07-03-2024 14:24 by Fitbit Moderator

Versa4 only 18 months old will not charge screen showing overheating not changing 

what charge it has last only 30 minutes then totally flat 


Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-03-2024 14:29

‎07-03-2024 14:29

Hi there, @Disgruntles. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not working properly. I understand your concern, we're here to help you! 

Since your Versa 4 is getting warm, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

While you reach out to our team, please do not try charging or restarting your watch anymore until you receive assistance from our team.

Maria | Community Moderator, Fitbit


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‎07-04-2024 02:14

In response to MarreFitbit

‎07-04-2024 02:14

Hi
Emailed 3times no response and give up awaiting chat
Sent from my iPhone
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