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Versa 4 blank screen

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‎08-07-2023 15:21 - last edited on ‎08-08-2023 05:21 by Fitbit Moderator

‎08-07-2023 15:21 - last edited on ‎08-08-2023 05:21 by Fitbit Moderator

Still has battery power but it won't show any data on it not even the time like It powered or something.  It's only 2 months old any suggestions?

Moderator Edit: Clarified subject

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‎08-07-2023 20:48

‎08-07-2023 20:48

Hi @Langstraat - hold the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

If you get no display after the restart it is faulty and can be replaced under warranty, in some countries where you bought it.

Author | ch, passion for improvement.

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‎08-08-2023 05:35

In response to Guy_

‎08-08-2023 05:35

Hi there, @Langstraat.  Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 4. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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