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Versa 4 can't complete the set up

yesterday - last edited 17 hours ago by Fitbit Moderator

yesterday - last edited 17 hours ago by Fitbit Moderator

  • I have the fitbit installed on my Samsung S24 fe. The app and watch sync. It is paired with my phone but every time I try to connect Bluetooth I get the message that an app is needed to use the device.
  • What do I do?.

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

18 hours ago

18 hours ago

Hi @Kitten2_98 - in the Fitbit app, go to devices and set up your watch when the watch shows the message.

Otherwise don't go to Bluetooth it is not necessary if it is syncing fine.

 

Author | ch, passion for improvement.

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17 hours ago

In response to Guy_

17 hours ago

Hi @Kitten2_98  and @Guy_!  Welcome to our community forums!

I'm sorry to hear that you're unable to pair your Versa 4 with your Samsung S24. 

To set up your Fitbit with your app please verify all the requirements and follow the steps in the help article below: Why can't I set up my Fitbit device?

 

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