Versa 4 clock faces won't update

[Valentinos]

My versa 4 does not update new face clocks when I try to change them. Only one clock face works even if I try to restart or update

Thanks

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Valentinos. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is not updating your clock faces. I will do my best to help you with this!

To better assist you, may I know if the clock faces you're trying to choose are compatible with your Versa 4? Please note that Versa 4 does not support third-party apps or clock faces. For more information, see How do I update the clock faces on my Fitbit device? 

On a side note, if you already have 5 saved clock faces, make sure to remove a saved clock faces before switching to a new one.