03-10-2025
19:23
- last edited on
03-11-2025
04:42
by
DavidFitbit
03-10-2025
19:23
- last edited on
03-11-2025
04:42
by
DavidFitbit
Hi,
I am replacing my old versa 4 with a brand new one--versa 4 fitness smartwatch. I thought I paired it with my fitbit app, received the code and got a check that it had paired. I have not worn my old fitbit since December but the account has old information. After I paired the new fitbit, it showed that I had burned off 1,033 calories and I haven't worn the fitbit as of yet. How do i get rid of the old information from the old fitbit?
Thanks
Moderator edit: updated subject for clarity
Best Answer03-10-2025 19:46
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-10-2025 19:46
Hi @mommachams burned calories exists because you have a Fitbit account and it knows you're alive, breathing and burning calories, even if you aren't having the device count your steps. the article for deleting your information is here - click to read.
03-13-2025 14:01
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-13-2025 14:01
@Odyssey13 Thank you for your help and info.
@mommachams , A warm welcome to the Community! Thank you for your message.
Just jumped in to add to Odyssey13 's info.
While you create your account you have to input your personal data (Height, weight, age, etc) based on that info . Fitbit calculates your basal metabolic rate (BMR).The rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. If your device tracks heart rate, your heart-rate data is also included, especially to estimate calories burned during exercise. The number you see on your Fitbit device is your total calories burned for the day.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.