Versa 4 dies when I remove it

[ShepFit]

just lately, my Versa 4 “dies” when I remove it to take a shower or when I don’t wear it to bed. The only thing that will work to get it back on is to put it on the charger. Any help would be appreciated. Thank you.

Moderator Edit: Clarified subject 

[MarreFitbit · Accepted solution]

Hi there, @ShepFit. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 turns off when your remove it. I understand your concern, I will do my best to help you with this! 

If you haven't done so yet, please try the steps below:

1. From the Today tab in the Fitbit app, tap the devices icon at the top-left corner.
2. Tap your Fitbit device image. 
3. Near the bottom of the page, tap Sync Now.

If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.