Versa 4 dim screen

[jjacobs]

I can’t get max brightness to stay on using my watch face settings.I don't see an 'auto' button and can't figure out how to get to this setting using the app?


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @jjacobs. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Versa 4 is not bright enough. I understand your concern, I will do my best to help you with this!

As per the description of your post, it seems like the sleep mode feature is enabled. When the sleep mode setting is on:

• Notifications, goal celebrations, and reminders to move are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe down from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?