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Versa 4 and app not syncing

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‎03-04-2025 09:33 - last edited on ‎03-04-2025 19:40 by Fitbit Moderator

‎03-04-2025 09:33 - last edited on ‎03-04-2025 19:40 by Fitbit Moderator

Suddenly today nothing is working/syncing between my Versa 4 watch & my fitbit App & don't know how to rectify. I paid a lot of money for this. & where is Fitbit transparency in dealing with this it looks like the plug has been pulled & nothing working. It's been fine since Jan 2025 when I purchased this. I has a Charge 2 b4 but it's broken 

 

Moderator edit: clarified subject.

 

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‎03-04-2025 19:37

‎03-04-2025 19:37

It's good to see you participating in the community for the first time @FriendlySue. 

Thank you for taking the time to share the details regarding this difficulty with your Versa 4. 

Please, make sure to follow the steps listed in this help article in order to fix difficulties with syncing: Why won't my Fitbit device sync?.

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