help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 doesn't support 3rd party apps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2023 07:30 - last edited on ‎02-07-2023 11:08 by Fitbit Moderator

‎02-04-2023 07:30 - last edited on ‎02-07-2023 11:08 by Fitbit Moderator

My versa 3 stopped working yesterday suddenly without any reason. I bought the versa 4 today as it was the same price as the versa 3. 

I wish I had done more research before my purchase otherwise I would have stuck with the three as you don’t appear to have the ability to add third party apps.

 

I don’t think I can now take it back and switch it for a three - I though it would be an upgrade but for what I like such as my Parkrun barcode this can not be added. 

lesson learned and then next watch I get I’ll definitely do the research and co pare outside of Fitbit. Very disappointed. 

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎02-04-2023 10:34

‎02-04-2023 10:34

Hi @Annod586 - If you are unhappy with the watch Fitbit have a 45 day refund policy if bought direct from them or from an authorised shop perhaps, and some stores offer a 14 to 30 day one.

 

If in doubt you can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

Best Answer
0 Votes