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Versa 4 has not arrived yet

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‎04-03-2024 06:35 - last edited on ‎04-03-2024 10:05 by Fitbit Moderator

‎04-03-2024 06:35 - last edited on ‎04-03-2024 10:05 by Fitbit Moderator

hi, my Fitbit Versa 4 has not arrived, I tracked the delivery firm GLS and it says parcel has been delivered, i am a stay at home pensioner so know no one delivered it.

Moderator Edit: Clarified subject

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‎04-03-2024 10:06

‎04-03-2024 10:06

Hi there, @rocabt1. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 has not arrived yet. I understand where your concern is coming from. We're here to help! 

To properly address your concern, please note this kind of inquiries is handled with our Customer Support only. Since you have reported this matter to them already, please note there's nothing left we here in the community can suggest other than waiting for them to update you regarding your replacement status.

Thanks in advance! 

Maria | Community Moderator, Fitbit


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