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Versa 4 inaccurate tracking calories

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‎03-09-2024 10:52 - last edited on ‎03-11-2024 07:51 by Fitbit Moderator

‎03-09-2024 10:52 - last edited on ‎03-11-2024 07:51 by Fitbit Moderator

IMG_20240309_124616698.jpg

I'm a 5'4 female, 155lbs. There's absolutely no way that my heart rate being in 140's, in cardio mode, for 10 minutes straight I only burned 56 calories. That would be 336 calories an hour... While in cardio mode? I don't think so. The admins will have crappy fixes like restart the watch or update the app. Let's be real... The watch is junk. 

 

Moderator edit: edited title to clarity.

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‎03-11-2024 07:55

‎03-11-2024 07:55

Hello, @DeannaC07, and welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to your Versa 4 tracking the calories.

I'm so sorry this is happening, a restart would definitely help improving this situation, but also, double check that you're wearing the Versa 4 correctly, since this is once of the main reasons why the data tracked by a Fitbit can vary.

Let me know how it goes once you've done this.

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