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Versa 4 is not charging

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‎12-26-2023 12:17 - last edited on ‎12-26-2023 13:55 by Fitbit Moderator

‎12-26-2023 12:17 - last edited on ‎12-26-2023 13:55 by Fitbit Moderator

Just after purchasing a new versa 4..I have it charging for 7 hours and still on low percantage  any  helpful answers ?

 

Moderator edit: clarified subject.

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‎12-26-2023 13:15

‎12-26-2023 13:15

Hi @Bernief68. Welcome to the forums. 

Thank you for sharing the details about the situation with Versa 4.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep an eye on your inbox. 

View best answer in original post

Best Answer
1 REPLY 1

‎12-26-2023 13:15

‎12-26-2023 13:15

Hi @Bernief68. Welcome to the forums. 

Thank you for sharing the details about the situation with Versa 4.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep an eye on your inbox. 

Best Answer