help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 is not holding a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-16-2024 22:17 - last edited on ‎10-17-2024 04:06 by Fitbit Moderator

‎10-16-2024 22:17 - last edited on ‎10-17-2024 04:06 by Fitbit Moderator

Almost everyday I receive an email letting me know that my Versa 4 battery is low.  So I take it off in the middle of the day and if I remember, I'd put it back on before going to bed at 1 or 2 am.  So it always charges for at least 6 to 10 hours depending on the time I check my email.  It is not that old either.

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎10-17-2024 04:09

‎10-17-2024 04:09

Hi there, @Pnubian. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not holding a charge. I understand your concern, I will do my best to help you with this!

Please note the battery will depend on the features and how often they're used. While this doesn't mean that you shouldn't use them, please take into consideration the conditions that impact your watch's battery. That being said, please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes