10-16-2023
05:11
- last edited on
10-16-2023
06:31
by
MarreFitbit
10-16-2023
05:11
- last edited on
10-16-2023
06:31
by
MarreFitbit
Tracking of sleep hours and other exercise activities is not syncing right according to the current time zone. Even if my time zone is auto-identified correctly, the tracking shows it with a 1-hr phasing (1 hour later than the right time)
Moderator Edit: Clarified subject
10-16-2023 06:35
10-16-2023 06:35
Hi there, @alfredoperezc. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your data.
If you haven't done so yet, please try the following steps:
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10-16-2023 07:17
10-16-2023 07:17
Hi Maria,
Thanks for the guidance, though unfortunately I just tried that and nothing changed.
Alfredo.
10-16-2023 10:29
10-16-2023 10:29
I assume the time on your tracker is correct?
10-16-2023 11:14
10-16-2023 11:14
Yes indeed, time on the tracker/watch is correct, the issue is when recording and syncing, then there’s a 1-hour phasing from the correct time activities and sleep hapenned