Versa 4 is not syncing my workout calories

[Kelly.Bean]

Twice now, when I follow along with the 62 minute elliptical workout the calories burned displayed on the side of the work out says over 1000, however when the work out is logged in my workout tab, it only logs 358 calories burned. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Kelly.Bean. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

While reading your post, I was wondering how you track your workouts? Do you manually start them from the Exercise app or do you manually log the activity afterwards? Would you mind checking this? Note that your data will be recalculated if you manually log an activity as the manually logged activity takes precedence over data you tracked while wearing your Fitbit device at that point in time. For example, if I am wearing my Fitbit device and walking and I reach 100 calories, then I manually log an activity that starts and ends at that point in time for say 1 hour, Fitbit will calculate how many calories I burned and it may bring my calorie count to something below 100.

In the meantime, I'd recommend taking a look at these two help articles How do I track my workouts with my Fitbit device? and How accurate are Fitbit devices?