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Versa 4 is not tracking my SpO2

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‎02-05-2025 08:35 - last edited on ‎02-05-2025 10:12 by Fitbit Moderator

‎02-05-2025 08:35 - last edited on ‎02-05-2025 10:12 by Fitbit Moderator

The watch does not have an SpO2 dial and does not display this data. There is no SpO2 option in the Watch Face Gallery. The latest update is installed. Fitbit is very disappointing.

Moderator Edit: Clarified subject

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‎02-05-2025 10:17

‎02-05-2025 10:17

Hi there, @Dendem. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not tracking your SpO2 data. I understand your concern, I will do my best to help you with this!

To better assist you, I'd like to know if you recently got your Versa 4? If so, please see Why didn't I receive SpO2 data? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎02-05-2025 10:17

‎02-05-2025 10:17

Hi there, @Dendem. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not tracking your SpO2 data. I understand your concern, I will do my best to help you with this!

To better assist you, I'd like to know if you recently got your Versa 4? If so, please see Why didn't I receive SpO2 data? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎02-05-2025 10:45

In response to MarreFitbit

‎02-05-2025 10:45

The watch has been used recently. I have checked all the settings several times. There is no SpO2 app, just like there is no contactless payment app.

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