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Versa 4 is not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-17-2024 06:17 - last edited on ‎03-17-2024 12:05 by Fitbit Moderator

‎03-17-2024 06:17 - last edited on ‎03-17-2024 12:05 by Fitbit Moderator

Second hand not working

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-17-2024 06:27

‎03-17-2024 06:27

Hello @Beccagee and welcome to the Community.  It sounds like you are using an analog clock face.  What is the name of the clock face?  There might be a known issue with it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-17-2024 12:07

In response to LZeeW

‎03-17-2024 12:07

Hi there, @Beccagee. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 is not working. We're here to help! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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