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Versa 4 is showing the wrong date

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Today is wednesday, march 29. 2023. But my Versa claims that the date is saturday, april 1. 2023 This makes it impossible to sync the Versa 4 with the Fitbit app. I’ve tried to uninstall the app, restart Versa, shut down the Bluetooth connection. Nothing seems to fix the problem. 
Any sugestions for how to solve this? 

 

Update: Somehow Versa fixed the issue itself. Don’t know how, but suddenly it managed to sync with the app. 

 

Moderator Edit: Clarified subject

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Hi there, @ErlingK. Welcome to the Fitbit Community Forums. I'm glad to hear the issue is solved now. Thanks for taking the time to troubleshoot the issue with your Versa 4. @Guy_ Thanks for your help!

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If you experience the issue again and nothing of the above seems to help, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

Hi @ErlingK - Good, once you can get the watch to sync properly it should pick up the correct date. The bigger question is how was it able to get the wrong date so far ahead in the first place. But no worries if it's fixed.

Author | ch, passion for improvement.

Best Answer

Hi there, @ErlingK. Welcome to the Fitbit Community Forums. I'm glad to hear the issue is solved now. Thanks for taking the time to troubleshoot the issue with your Versa 4. @Guy_ Thanks for your help!

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If you experience the issue again and nothing of the above seems to help, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer